A Customer is the most important
Visitor on Our Premises.
He is not Dependent on us.
We are dependedent on him.
He is not an interruption of our work.
He is the purpose of it.
He is not an outsider to our business.
He is part of it.
We are not doing him a favour by serving him;
he is doing us a favor by giving us
an opportunity to do so.
- Mahatma Gandhi